The Website is brought to you by Sarah Maidment Interiors. Sarah Maidment Interiors believes it is important to protect your Personal Data (as defined in the Data Protection Act 1998) and we are committed to giving you a personalized service that meets your needs in a way that protects your privacy. This policy explains how we may collect Personal data about you. It also explains some of the security measures we take to protect your Personal Data, and tells you certain things we will do and do not.
When we first obtain Personal Data from you, or when you take a new service or product from us, we will give you the opportunity to tell us if you do or do not want to receive information from us about other services or products (as applicable). You can normally do this by ticking a box on an application form or contract. You may change your mind at any time by emailing us at the address below.
Some of the Personal Data we hold about you may be ‘sensitive personal data’ within the meaning of the Data Protection Act 1998, for example information about your health or ethnic origin.
1. Collecting Information
We may collect Personal Data about you from a number of sources, including the following:
1.1. From you when you agree to take a service or product from us, in which case this may include your contact details, date of birth, how you will pay for the product or service and your bank details.
1.2. From when you contact us with an enquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.
1.3. From documents that are available to the public, such as the electoral register.
2. Using your Personal Information
2.1. Personal Data about our customers is an important part of our business and we shall only use your Personal data for the following purposes and shall not keep such Personal data longer than is necessary to fulfill these purposes:
2.1.1. To help us identify you when you contact us.
2.1.2. To help identify accounts, services and or products which you could have from us or selected partners from time to time.We may do this by automatic means using a scoring system, which uses Personal Data you have provided and/or any information we hold about you and personal Data from third party agencies (including credit reference agencies)/
2.1.3. To help us to administer and contact you about improved administration of any accounts, services or products we have provided before, do provide now, or will or may provide in the future.
2.1.4. To allow us to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information.
2.1.5. To help to prevent and detect fraud or loss.
2.1.6. To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about products or services offered by us and selected partners unless you have previously asked us not to do so.
2.1.7. We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.
2.1.8. We may check your details for fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this.
2.3. We may allow other people and organisations to use Personal Data we hold about you in the following circumstances.
2.3.1. If we, or substantially all or our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.
2.3.2. If we legitimately asked to provide information of legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
2.5. In connection with any transaction which we enter into with you:
2.5.1. We and other companies in our group, may carry out credit and fraud prevention checks with one or more licensed credit reference and fraud prevention agencies. We and they may keep a record of the search. Information held about you by these agencies may be linked to records relating to other people living at the same address with whom you are financially linked. These records will also be taken into account in credit and fraud prevention checks. Information from your application and payment details of your account will be recorded with one or more of these agencies and may be shared with other organisations to help make credit and insurance decisions about you and members of your household with whom you are financially linked and for debt collection and fraud prevention. This includes those who have moved house and who have missed payments.
2.5.2. If you provide false or inaccurate information to us and we suspect fraud, we will record this and may share it with other people and organisations. We, and other credit and insurance organisations, may also use technology to detect and prevent fraud.
2.5.3. If you need details of those credit agencies and fraud prevention agencies form which we obtain and with which we record information about you, please write to our Data Protection Manager at Sarah Maidment Interiors, 8 Ridings Way, Leighton Buzzard, Buckinghamshie, LU7 0LW.
3. Protecting Information
We have strict security measures to protect Personal Data.
3.1. We work to protect the security of your information during transmission by using secure Sockets Layer (SSL) software, which encrypts information your input.
3.2. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
3.3. We maintain physical, electronic and procedural safe guards in connection with the collection, storage and disclosure of personal information to you.
3.4.It is important for you to protect against unauthorized access to you password and to your computer. Be sure to sign off when you have finished using a shared computer.
4. The Internet
4.1. If you communicate with us using the internet, we may occasionally email you about our services and products. When you first give us Personal Data through the Website, we will normally give you the opportunity to say whether you would prefer us not to contact you by email. You can also always send us an email (at the address below) at any time if you change your mind.
4.2. Please remember that communications over the internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered – this is the nature of the internet. We cannot accept responsibility for any unauthorized access or loss of Personal Data that is beyond our control.
5.1. The Website may include third party advertising links to other websites. We do not provide any personally identifiable customer Personal Data to these advertisers or to third party websites.
5.2. We exclude all liability for loss that you may incur when using these third party websites.
6. Further Information.
6.4. If you would like access to Personal data we hold about you, you can do this by emailing us at firstname.lastname@example.org or writing to us at the address above. There may be a nominal charge of £10.00 to cover administrative costs.
6.5. We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please emails us at email@example.com or write to us at the above address to update Personal Data.